Grounded in Everyday Rituals

Your privacy is important to us. This Privacy Policy explains how Just Going Shopping (“we,” “our,” or “us”) collects, uses, discloses, and safeguards your information when you visit our website, create an account, or make a purchase. By using our website, you consent to the practices described in this Policy.

1. Information We Collect

a. Information You Provide Directly

We may collect personal information that you voluntarily provide, including but not limited to:

• Full name;
• Email address;
• Billing and shipping address;
• Telephone number;
• Payment information (processed securely through third-party payment providers);
• Account login credentials (if applicable).

b. Information Collected Automatically

When you access our website, we may automatically collect certain technical and usage information through cookies and similar technologies, including:

• IP address;
• Browser type and device information;
• Pages viewed and time spent on the site;
• Referring website addresses;
• Shopping and browsing behavior.

2. How We Use Your Information

We use the information collected for legitimate business purposes, including:

• Processing and fulfilling orders;
• Providing customer service and responding to inquiries;
• Sending order confirmations, shipping updates, and account-related communications;
• Sending promotional communications, where permitted by law or with your consent;
• Improving website functionality, products, and user experience;
• Preventing fraudulent transactions and enhancing security;
• Complying with legal and regulatory obligations.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You may adjust your browser settings to refuse cookies; however, some features of the website may not function properly if cookies are disabled.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service providers that assist with payment processing, shipping, hosting, analytics, and marketing;
• Professional advisors such as legal or accounting services when necessary;
• Government authorities or law enforcement when required by applicable law or legal process;
• Business successors in connection with a merger, acquisition, or asset sale.

All third-party service providers are contractually obligated to maintain the confidentiality and security of your information.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information, including encryption, secure servers, firewalls, and Secure Socket Layer (SSL) technology. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, including legal, accounting, or reporting obligations.

7. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete data;
• Request deletion of your personal information;
• Opt out of receiving marketing communications at any time by using the unsubscribe link or contacting us directly.

We will respond to verifiable privacy requests in accordance with applicable legal requirements.

8. Children’s Privacy

Our website is not intended for individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take appropriate steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective upon posting to the website. Continued use of the site after updates constitutes acceptance of the revised Policy.

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us at privacy@justgoingshopping.info.

These Term and Conditions (“Terms”) govern your access to and use of the Just Going Shopping website, products, and services. By accessing, browsing, or placing an order through this website, you agree to be legally bound by these Terms. If you do not agree, you should not use this website.

1. Eligibility and Account Responsibility

You must be at least eighteen (18) years of age or the age of majority in your jurisdiction to use this website. By using this site, you represent that you meet this requirement.

You agree to provide accurate, current, and complete information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

Unauthorized use of this website may result in legal action and/or criminal penalties.

2. Acceptable Use

You agree not to use this website for any unlawful purpose or in violation of any applicable laws or regulations. You may not:

• Interfere with or disrupt the website’s security or functionality;
• Attempt unauthorized access to any portion of the website or its systems;
• Transmit harmful code, malware, or malicious content;
• Use the website in a manner that could damage, disable, or impair our services.

3. Products and Pricing

All prices are displayed in the applicable currency and are subject to change without prior notice. We reserve the right to modify, discontinue, or limit the availability of any product at any time.

We make reasonable efforts to ensure product descriptions, images, and pricing are accurate. However, we do not warrant that all content is error-free, complete, or current. In the event of an error, we reserve the right to correct it and revise your order accordingly or cancel the order and issue a refund.

4. Orders and Payment

Your order constitutes an offer to purchase products under these Terms. We reserve the right to accept or decline any order at our sole discretion, including due to product availability, pricing errors, suspected fraud, or payment issues.

Payment must be received and authorized before order processing and shipment. By submitting payment information, you represent that you are authorized to use the selected payment method.

5. Shipping and Delivery

Shipping and delivery timeframes are estimates only and are not guaranteed. Delays may occur due to circumstances beyond our reasonable control.

Risk of loss and title for purchased items pass to you upon confirmed delivery to the shipping address provided at checkout.

6. Returns and Refunds

All returns and refunds are governed by our separate Return & Refund Policy. By placing an order, you acknowledge and agree to those terms.

7. Intellectual Property Rights

All website content, including but not limited to text, graphics, logos, icons, images, product descriptions, designs, and software, is the property of Just Going Shopping or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, transmit, republish, display, or create derivative works from any content without our prior written consent.

8. Disclaimer of Warranties

This website and all products are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose, to the fullest extent permitted by law.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Just Going Shopping shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of the website or products.

Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Just Going Shopping, its affiliates, officers, directors, and employees from and against any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of the website.

11. Governing Law and Dispute Resolution

These Terms shall be governed and interpreted in accordance with the applicable laws of the United States, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the appropriate courts within the applicable jurisdiction.

12. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes become effective immediately upon posting to the website. Continued use of the site constitutes acceptance of the revised Terms.

If you have any questions regarding these Terms and Conditions, please contact us at legal@justgoingshopping.info.

We are committed to your satisfaction. If you are not fully satisfied with your purchase, this Return and Refund Policy explains your rights and the conditions under which returns, refunds, and replacements are accepted.

1. Return Period (7–14 Days)

You may request a return within fourteen (14) calendar days from the date your order is marked as delivered. Return requests submitted after fourteen (14) days will not be accepted.

2. Eligibility Requirements

To qualify for a return, the item must meet all of the following conditions:

• Unused and unworn, with no signs of use or damage;
• In the original condition as received;
• Returned in original packaging with all tags, accessories, manuals, and included materials;
• Accompanied by valid proof of purchase (order number or receipt).

We reserve the right to refuse returns that fail to meet these conditions.

3. Return Authorization

All returns require prior authorization. To initiate a return, contact us within the return period at returns@justgoingshopping.info and include your order number and reason for return. Items returned without approval may be rejected.

4. Return Shipping Responsibility

Customers are responsible for return shipping costs unless the return is due to our error, including shipment of an incorrect or defective product. We recommend using a trackable shipping method, as we are not responsible for items lost or damaged in transit.

5. Inspection and Refund Processing

All returned items will be inspected upon receipt. If approved, refunds will be issued to the original method of payment within ten (10) business days. Processing times may vary depending on your financial institution.

Original shipping charges are non-refundable unless the return results from our error.

6. Non-Returnable Items

The following items are not eligible for return or refund:

• Gift cards;
• Downloadable or digital products;
• Personalized or custom-made items;
• Final sale items clearly marked as non-returnable at purchase.

7. Damaged or Defective Items (7-Day Notice Required)

If you receive a damaged, defective, or incorrect item, you must notify us within seven (7) calendar days of delivery. Please provide photographs of the item and packaging along with your order details. Upon verification, we will provide a replacement or issue a full refund, including reasonable return shipping costs.

8. Order Cancellations

Orders may be canceled only before shipment. Once shipped, orders cannot be canceled and must follow the return process described above.

9. Limitation of Liability

To the fullest extent permitted by applicable law, our liability for any claim related to a product purchase shall be limited to the amount paid for the item. We are not liable for indirect, incidental, or consequential damages.

For all return inquiries, please contact returns@justgoingshopping.info.

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